We wanted to throw out a gentle reminder that Ward’s Field Service Group provides Turnkey Services. We carefully select the projects we want to pursue to ensure they are a good fit for our capabilities and those of any sub-contrators that we might need to bring into the fray to make it happen.
Highlighting one project is a good way to paint a picture of the kind of work we do. This is a great example of how we can provide that Ward Unparalleled Customer Experience from the first “We have a problem – can you help us figure out what’s going on?” to buttoning up the final flange and testing the system.
Ward was called on to evaluate and repair several heat exchangers in a solvent condenser system. The plant knew there were issues with at least one of these exchangers, because their shell-side water system was contaminated with their solvent, creating a very dangerous situation, as the water had enough solvent in it for it to be flammable.
On test day, we found that all three exchangers were leaking significantly due to multiple pinholes and cracks in many tubes. It was far too many tubes to plug and expect decent performance from the system. At this point, the customer was in a bind, as they needed to re-start the plant as quickly as possible, but they wanted to solve their dangerous flammable water situation.
Ward got to work on a solution, which included working closely with the customer to uncover the process needs so we could perform a thermal analysis to determine what size exchanger(s) would work in this application. Once that was determined, Ward produced a new properly-sized exchanger within a couple days.
We mobilized to site again, complete with a crane, where we removed all three leaking exchangers, modified the mounting structure for a single, larger exchanger, installed that exchanger and made the necessary supply and return piping modifications to support the new unit.
At the end of the day, the customer had a properly-designed single exchanger, along with a neatly-laid out piping system and all that occurred in less than one week after the discovery of the faulty existing equipment.
Consider Ward for your next inspection/testing/design/fabricate/install project and reap the benefits of a single-call solution with the right capabilities to handle complex issues that include evaluating, engineering, fabrication, and installation of your critical process equipment.
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